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How clean is clean enough?

By William May
Published: 03/15/13 Topics: Comments:

Take the Deep Cleaning test. Most owners fail in their primary homes and, let's face it, second homes often get short shrift. Top property managers clean to high hospitality standards because failing to do so makes for unhappy guests and refunds. Read more

Vacation Rental Housekeeper Spills the Beans

By William May
Published: 02/16/13 Topics: Comments:

As professional lodging managers it's not too often that we get a full glimpse of what life is really like for Rent by Owners who manage their personal vacation homes. Here is a Q&A with a top housekeeper who has horror stories to tell. Read more

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